11200 Privacy Policy — Protecting User Information
This policy explains how 11200 collects, uses, stores, and protects personal information of users in Malaysia. We are committed to safeguarding your privacy at all times.
Effective Date: 1 January 2026 | Version: 2.0
1. Information We Collect
When you register and use the 11200 platform, we collect several categories of information to ensure our services operate smoothly and securely:
- Account information: Full name, phone number, email address, and encrypted password during registration.
- Device and browser information: Device type, operating system, browser version, IP address, and device identifiers used when accessing the platform.
- Payment information: Transaction details in MYR (RM), deposit and withdrawal records, and the name of the bank account holder linked to your 11200 account. We do not store full card numbers or bank account details directly — this information is handled by approved payment processors.
- Usage data: Session records, games played, access times, platform actions, and user setting choices.
- Cookies: Technical data stored on your device to identify sessions, save preferences, and analyze usage patterns.
2. Purpose of Information Use
11200 uses the information collected for the following purposes:
- Creating and managing user accounts and verifying identity.
- Processing financial transactions in MYR, including deposits and withdrawals.
- Providing access to games, sports betting, and other services on the platform.
- Detecting and preventing fraud, money laundering, or unlawful activities.
- Compliance with applicable legal and regulatory requirements in Malaysia.
- Sending important notifications related to your account, transactions, or policy updates.
- Improving user experience and platform performance based on anonymous usage data.
11200 will not use your personal information for third-party marketing purposes without your consent.
3. Cookies and Tracking Technologies
The 11200 platform uses cookies and similar technologies to enhance platform functionality and usability. The cookies we use fall into three main categories:
- Essential cookies: Required for basic platform functions such as login session authentication and security. These cookies cannot be disabled without impacting platform functionality.
- Preference cookies: Storing user settings such as preferred language and last viewed records to facilitate continuous use.
- Analytical cookies: Collecting anonymous usage data to help us understand navigation patterns and improve the overall user experience.
You can manage cookie settings through your browser preferences. However, disabling essential cookies may affect your ability to log in or use certain features on the 11200 platform.
4. Data Storage, Security & Sharing
Data Storage & Security
11200 user personal information is stored on secured servers using industry-standard encryption. Access to user data is restricted to staff who need it to perform their duties. We also maintain continuous security monitoring to detect and respond to any threats.
User data will be retained for the duration the account is active and for a specified period after account closure to comply with legal and audit requirements.
Third-Party Sharing
11200 does not sell, rent, or disclose users’ personal information to third parties for commercial purposes. Information may only be shared under the following circumstances:
- With approved service providers such as payment processors that require your data to complete transactions.
- When required by Malaysian law or a directive from a competent authority.
- In cases involving the detection and investigation of fraud or illegal activities related to user accounts.
5. User Rights Regarding Personal Data
As a 11200 platform user, you have rights regarding the personal information we hold about you:
- Access rights: You have the right to request a copy of the personal information we hold about you.
- Right to correction: If your information is inaccurate or outdated, you have the right to request corrections via your account settings or by contacting the 11200 support team.
- Right to erasure: Under certain circumstances, you may request deletion of your personal data. However, such requests may be subject to legal compliance requirements that mandate we retain certain records for a minimum period.
- Right to object: You have the right to object to the processing of your data for certain purposes, subject to platform operation requirements.
To exercise any of the rights above, please contact the 11200 support team via our support email. We will process your request within a reasonable timeframe.
6. Policy Changes & How to Contact Us
Changes to This Privacy Policy
11200 reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices or new legal requirements. Any significant changes will be notified via a notice displayed on the platform before they take effect. The latest version date will always be shown at the top of this document for your reference.
Continued use of the 11200 platform after the effective date of any changes indicates your acceptance of the updated Privacy Policy.
Contact Support Team
If you have any questions, concerns, or requests regarding your privacy and personal data protection on the 11200 platform, you can contact us via:
- Email: [email protected]
- Help Section: Please refer to FAQ for answers to common questions about privacy and data security.
We are committed to responding to all privacy-related inquiries promptly and ensuring your data is handled responsibly.
Your Data Is Safe With Us
User privacy is 11200’s priority. Ready to enjoy the platform with full confidence? Register an account today or log in to continue your session.